Support we offer
As a sheltered complex we do not provide personal or domestic care. However such service can be purchased through social services or other care agencies. At St. Anthony’s, staff are available to support tenants throughout the day and at night time. Staff will give you advice and support on any issues or problems you may have.
Six members of staff work on shifts maintaining the safety and security of the residents and the building 24 hours a day, 7 days a week. Staff are here to offer help and advice around housing matters to all tenants. This may be a simple case of supporting you in reporting a repair, or something more serious.
We support residents in various ways, such as giving advice on repairs, rents, helping gain access to other services such as Social Services, social workers, doctors, district nurses, hospitals, etc. We provide guidance, advice and help with documentation such as benefit claims, pensions and other personal affairs.
At night time one of the warden is “on call” so he can deal with emergency situations.
Safety and security
St. Anthony’s Sheltered Housing Complex is a secure place with a front gate which is locked at night for the safety of the premises. Flats and communal areas have a range of security features like:
- Emergency pull cords in the living areas
- Fire alarm system
- Door entry system in one of the buildings
- CCTV cameras